Why Everyone Is Obsessed With Our Website Tutorials

April 27, 2022
by: SMK
Wave Divider

Have you ever bought something from a shop or an online store, taken it home, and then become acutely aware that you have absolutely no idea how to operate it? You may even have taken the time to grab the instruction booklet back out of the bin (how did that get there?) and then had a brainwave to read it to see if it helps to enlighten you. 

When it comes to your website, we never want to leave anyone in this position - not even knowing how to make basic changes to their own site! This is why, right when we had it over to you, we ensure you have access and the knowledge to be able to update the site yourself. This means we leave you equipped to make any minor tweaks you may have in the future.

To do this, once you have signed off your website and it is live, we then make custom videos for you demonstrating how to update text or imagery, write blogs, add products, generate promotional codes… whatever it may be! The feedback we have received around these videos has been amazing:

"I found SMK's tutorial videos to be of great benefit whilst I was learning how to manage our new website! I love that they are specifically made just for us (Altima Clinics) and how, in all the videos, they are talking directly to me. It's like I've got SMK right beside me when I'm sitting at my computer, adding new treatments or classes to the website.

There are times when I've forgotten how to do something and it's so handy being able to just go back and look at the particular video again before I make any changes!

Emma and Stephen have been very supportive throughout the whole go-live process. I've since had other changes to make on the site that I didn't know how to action. It was just a case of asking them 'how do I do this?' and they were more than happy to create another video showing me how to carry out my request."

James Hanna, Commercial Director at Altima Clinics

This is not a generic video done on someone else’s website that you have to try and apply to your own. It is a video created specifically for you, based on your requirements and tailored to your site. You can rewatch it over and over while you get to understand how your website works and learn how to make these minor edits. As your site and requirements change, we are always happy to create new videos showing you how to make any other basic, necessary updates.

We do this to make sure you feel confident to make website changes, equipped with your new arsenal of video tutorials. You’ll be left wondering if you missed out on a career in Web Development!

Of course, when something more challenging is required or you just want to leave it to the experts, our support packages are there to ensure you get the help you need, when you need it.  

Finally, if for some reason you make a little error or delete something accidentally, all our websites are backed up every 4 hours. So if something does go wrong, let our support team know and they can roll the website back to a previous fully functional version.

Recent Posts

February 7, 2024
What are the E-commerce Website Design Best Practices?

Elevate your e-commerce game with design excellence. This excerpt explores best practices, from intuitive navigation to compelling visuals, ensuring a seamless and engaging shopping experience. Delve into responsive design, streamlined checkout processes, and persuasive product displays that captivate users. Learn how to prioritize user experience, mobile responsiveness, and trust-building elements. Stay ahead with strategies to optimize performance, enhance security, and create a visually stunning online store that not only attracts but converts visitors into satisfied customers. Master the art of e-commerce website design, aligning your platform with the expectations of today's discerning online shoppers.

Read More
January 31, 2024
What is Responsive Web Design: Making Your Website Mobile-Friendly?

Unlock the power of responsive web design to ensure your website adapts seamlessly to all devices. This excerpt explores the fundamentals, from flexible layouts to media queries, enabling a mobile-friendly experience. Dive into the importance of fluid grids and images, creating a visually appealing and functional design. Learn how responsive design enhances user engagement, improves SEO, and simplifies maintenance. Embrace the essential principles that transform your website into a dynamic, mobile-friendly platform, catering to the diverse needs of your audience and staying ahead in the ever-evolving digital landscape.

Read More

Book a call with Stephen

Now’s the time to invest in a professional lead-generating website and grow your business online. You might be surprised at how affordable a new website is, and you definitely won’t be disappointed with the finished result.

BOOK A CALL WITH STEPHEN
Get in touch
stephen@smkcreations.com

SMK Creations
Suite 714 Lisburn Enterprise Centre,
Lisburn, BT28 2BP

cartmenuchevron-downarrow-right linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram